FREQUENTLY ASKED QUESTIONS

USEFUL INFORMATION ABOUT YOUR STAY, THE HOTEL'S SERVICES AND EVERYTHING YOU NEED TO KNOW BEFORE OR UPON YOUR ARRIVAL.

Check-in starts at 3:00 PM, while check-out is available until 11:00 AM.

Yes, depending on availability on the day. Our Reception team will be happy to advise you during your stay.

If a room is available, we will be happy to accommodate an earlier check-in. For greater certainty, we recommend contacting Reception before your arrival.

Guests enjoy complimentary access to the gym, free use of the hotel parking area, complimentary minibar items, as well as a coffee & tea set in the room. The coffee & tea set is provided upon arrival and is not replenished during the stay.

Cancellation or modification options depend on the terms and cancellation policy selected at the time of booking.

Volos Railway Station is just 210 metres from the hotel, approximately a 3-minute walk away. Volos Central Bus Station is located 850 metres from Aegli Hive and can be reached by local bus or taxi. The nearest airport is Nea Anchialos National Airport, located approximately 46 kilometres from Volos.
Please contact us at +30 24210 24471 or hive@aegli.gr and we will be happy to recommend the easiest way to reach the hotel.

The city centre is just 500 metres from the hotel, approximately a 7-minute walk away.

Yes. For family stays, please check availability in our Family Room category.

Unfortunately, extra beds or baby cots cannot be added to the hotel rooms.

Yes. Aegli Hive offers specially designed accessible rooms to ensure a comfortable and convenient stay for guests with disabilities.

Yes. The hotel offers an outdoor parking area with 16 spaces, available free of charge to hotel guests, subject to availability.

Yes. Humming Bar, the hotel’s main bar, is open throughout the year. Breakfast is served daily at Helix Restaurant, located on the mezzanine level, while à la carte lunch and dinner options are also available.

Pets are not permitted in guest rooms or in the hotel’s common areas.

Yes, our Reception is available 24 hours a day.

Yes. Complimentary high-speed fibre-optic Wi-Fi is available in all guest rooms and public areas of the hotel.

Payment and deposit terms depend on the type of reservation selected. For more information, please contact us at +30 24210 24471 or hive@aegli.gr.

Breakfast is served from 7:00 AM to 10:30 AM, Monday to Saturday, and from 7:00 AM to 11:00 AM on Sundays and public holidays.

Breakfast is served as a generous American-style buffet and is also certified under the “Greek Breakfast” programme.

Absolutely. Please inform our team of any allergies or special dietary requirements. Allergens are also indicated on the menus of the hotel bars, restaurant and room service.

Yes. Vegan, vegetarian and gluten-free options are available both at the breakfast buffet and on the à la carte menu.

Yes. If you are departing before 7:00 AM, you may request a packed breakfast in advance through Reception.

Yes. Hub Hall, located on the ground floor, can host corporate meetings and events for up to 80 participants.

Aegli Hive’s spaces are primarily designed for accommodation, dining and corporate events and are not suitable for wedding receptions or parties.

Board games, backgammon and card games are not permitted in the hotel’s food and beverage areas.

Food and beverages from external suppliers may not be consumed in the hotel’s food and beverage areas. Catering services are provided exclusively by the hotel.

In accordance with current legislation, smoking, vaping and the use of tobacco products are not permitted in guest rooms or indoor public areas.

Yes. All rooms are equipped with a safe suitable for personal belongings and devices up to netbook size. For additional security, valuables may also be stored with Reception.

Yes. For group or corporate bookings, please contact us at +30 24210 24471 or hive@aegli.gr and we will be happy to suggest the most suitable option.

Yes. Complimentary luggage storage is available before check-in and after check-out.

The hotel works with external doctors, with charges depending on the service provided. The nearest pharmacy is approximately 250 metres from the hotel.

Yes. Harmony Gym, located on the basement level, is open daily from 7:00 AM to 10:00 PM. Use of the gym is complimentary for adult hotel guests and is available by appointment.

Yes. Laundry and ironing services are available at an additional charge, according to the relevant price list.

Yes. Different pillow options are available, including down and feather pillows, as well as hypoallergenic bed linen and pillows, upon request.